Your account allows you to maintain your site, store incoming and
outgoing mail for your mailboxes, create and manage databases. Your
hosting provider sells you services and disk space for these
resources on his servers. Your control panel allows you to monitor
and manage your disk space usage. This document covers the following
disk space management issues:
Summary Disk Usage
If your hosting plan is configured with the Disk
Usage resource, you will see a Disk Usage bar on your
Quick Access page:
It shows how much FTP (web), mail and DB disk space all
together you are using of your Disk Usage limit.
It shows:
a) the Last Day's Usage
- every 24 hours all servers (web, mail, MySQL,
etc.) are scanned, and all actually used disk space is summarized to
make your Summary Disk Usage for the last day;
b) the Average Usage
for the current disk usage cycle (one month length regardless of your
billing period) of your
Disk Usage Limit
- for billing purposes, the system also monitors
your average disk usage for the disk usage cycle. From the beginning
of this cycle, summary readings of each daily scan are added up, and
the cumulative amount is divided by the number of days elapsed since
the cycle starting date.
Disk Usage Limit doesn't stop you from using more disk space. But
if you go over it, you will be charged overlimit fee for it. Keep in
mind that your hosting plan might be configured to suspend your
account if you reach/exceed your Disk Usage Limit. Before
suspension, you would be usually notified by e-mail of approaching
your limit.
However, you can change your Disk Usage limit, in this case:
1. Your current disk usage cycle is closed.
2. You are refunded recurrent fee for the days remaining to the end of
the disk usage cycle.
3. Your disk usage limit is prorated to the days elapsed from the
beginning of the disk usage cycle. And if your average disk usage is
more than this, you are charged extra fee for the overlimit.
4. A new disk usage cycle is opened.
5. If you are increasing your disk usage limit, you will usually pay
recurrent fee for the increased amount, which is usually less than
extra/usage fee.
* Your hosting plan can prevent you from setting very high Disk Usage
limit.
FTP or Disk Quota
If your hosting plan is configured without Disk Usage
resource, you will see a Disk Quota bar on your Quick
Access page:
If your hosting plan is configured with Disk Usage
resource, Disk Quota statistics can be found in your FTP manager:
Every 24 hours the system scans your home FTP
directory to see how much web disk is used under your account. It
shows how much FTP disk space you are using out of your Disk
Quota.
When you reach your Disk Limit, the system will not let you upload
anything into your FTP home directory. You cannot store more MBs
than your Disk Quota allows.
Keep in mind that your hosting plan may be configured to suspend your
account when you reach your Disk Quota. However, you can change your
Disk Quota, in this case:
1. You are refunded recurrent fee for the remaining days of your
billing period.
2. You are charged recurrent fee prorated to period that remains to the
end of your billing period.
Your hosting plan can prevent you from setting very high Disk Quota.
Mailbox Quota
For each of your mailboxes you get some default amount
of disk space for storing incoming and outgoing mail. Load
statistics for each of your mailbox can be found in the
Properties section for every individual mailbox:
It shows how much disk space you are using out of your mailbox
quota. You can't store more MBs than your mailbox quota allows. You
can change your mailbox quota, by clicking the Change icon
next to the statistics readings for each individual mailbox (see
image above), in this case:
- recurrent fee for the days that remain to the end of the current
billing period is refunded.
- you are charged the recurrent fee of increased mailbox quota prorated
to the rest of the billing period.
Keep in mind that your hosting plan may be configured to prevent you
from setting very high mailbox quota.
Database Quota
For each of your data bases you get some default amount
of disk space for storing data. Load statistics for each of your DBs
can be found in the individual DB settings screen:
It shows how much disk space you are using out of this DB quota.
DB Quota doesn't stop you from using more disk space, except for the MS
SQL DB. But if you go over it, you will be charged extra fee for
excess. However you can always increase your DB Quota limit paying
recurrent fee for the increased amount, which would be usually less
than payments for overlimit usage. You hosting plan can be also
configured to prevent you from setting very high DB Quota.
You can change your DB quota limit, by clicking the Change icon
next to the statistics readings for each individual DB (see image
above), in this case:
MS SQL DB:
1. recurrent fee for the days remaining to the end of the current
billing period is refunded.
2. you are charged the recurrent fee of increased DB quota limit
prorated for the rest of the billing period.
MySQL and PostgreSQL DB
1. recurrent fee for the days remaining to the end of the current
billing period is refunded.
2. your DB quota is prorated to the days elapsed from the beginning of
the billing period. And if your DB usage is more than this, you are
charged extra fee for the overlimit.
3. You are charged the recurrent fee of increased DB quota limit
prorated to the days left to the end of the billing period.
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