Mailboxes allow you to send, receive and store e-mail
messages. Here you can learn how to:
Creating a Mailbox
To add a new mailbox, do the following:
- Select Mail Info in the Mail Info menu.
- At the bottom of the page that appears, click Add new
mail resource:
- Choose Mailbox from the drop-down list and click
Next
:
- Agree with the charges, if any.
- Enter the name and password for the new mailbox and click
Submit:
Note: In version 2.3 and higher, if you want
your mailbox to work as forward and mail autoresponder
at the same time, you can give forward, mailbox and
autoresponder the same name within one mail domain. In
this case, your mailbox will forward all incoming email
to another address and send responses to senders.
Important: You get Postmaster mailbox for
free and you can neither delete it nor change its quota.
Webmaster is a regular mailbox and it counts towards
your total maiboxes. This means, if you get 0 free
mailboxes, you pay for the Webmaster box, but you
don't pay for Postmaster.
Configuring a Mailbox
To configure a mailbox, click the Edit icon next to
the name of the mailbox. You will see the list of its
properties on the right:
- Quota: change the quota for this specific
mailbox. Mailbox quota is not related to the site disk space
quota. To change your mail quota, enter its new size in
megabytes. From that moment on you will be charged for the
difference between this new amount and the default free
amount. This charge will be added to the recurrent fee at
the beginning of each billing period.
- Catch All: if it's on, any email messages sent to
a nonexistent account on your domain will go to this
address.
Example: your mailbox webmaster@example.com is
marked as catch all. If someone sends an email to
support@example.com, which doesn't exist, this particular
message will arrive at webmaster@example.com. If no account
were marked as catch all, this message would bounce
back to the sender with an error notification.
- Password: click the icon
to change the mailbox password.
- Autoresponder: set your mailbox to respond to the
sender of incoming mail with a preset message. You need to
compose a separate response message for every mailbox.
Note: in version 2.3 and higher, autoresponder is an
independant mail resource. (For details see
below)
- WebMail: go to the web e-mail client to send or
receive e-mail messages.
- Discard all incoming mail: turn this ON only if
you are absolutely sure you don't need ALL your incoming
mail. You can also turn it on when you are going on
vacation. Senders won't receive 'underlivered mail' notices.
- Delete: delete the mailbox. To delete a Catch
All
mailbox, first switch Catch All OFF.
- Trouble Ticket: report troubles with the mailbox.
Autoresponders
Autoresponder is a mailbox attribute. Whenever a message
arrives in a mailbox, the system immediately sends a uniform
response back to the sender. More >>
Use this form to compose an autoresponse:
Send a Copy To: the optional e-mail address to
which copies of response messages will be e-mailed.
Subject: the subject of the response message,
e.g. receipt confirmation.
Message: the body of the response message, e.g.
Your message was received. Thank you.
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