You can have any or all your email forwarded to an outside
email account or to a different email address within your
domain. Here you can learn how to:
Creating a Forward
To create a forward, do the following:
- Select Mail Info in the Mail Info
menu.
- At the bottom of the page that appears, click
Add new mail resource:
- Choose Mail forward from the drop-down list
and click Next:
- Agree with the charges, if any.
- On the page that appears, create the forwarding
rule:
- Local e-mail address: the address your mail
will be forwarded from.
- Remote e-mail address: the address your
mail will be forwarded to. In case it is your local
address, you must write it in full.
Note: In version 2.3 and higher, if you want
your mailbox to work as forward and mail autoresponder
at the same time, you can give forward, mailbox and
autoresponder the same name within one mail domain. In
this case, your mailbox will forward all incoming email
to another address and send responses to senders.
Configuring a Forward
To configure a forward, do the following:
- Click the forward. This will open its properties on
the right:
- Configure forward properties:
- Local: the local address your mail is
forwarded from.
- Remote: any local or external address your
mail is forwarded to.
- Catch All: if it's on, any email sent to a
nonexistent account on your domain will be forwarded to
the remote address(es).
Example: you have a forward from
president@example.com pointing to webmaster@example.com.
If you mark this forward as catch all, incoming
mail will be forwarded to webmaster@example.com. If
someone sends an email to support@example.com, which
doesn't exist, this particular message will still arrive
at webmaster@example.com. If this forward wasn't marked
as catch all, this message would bounce back to
the sender with an error notification.
- Delete: click the wastebasket icon to delete
the forwarding rule.
- Trouble Ticket: send your technical
administrator a Trouble Ticket to get assistance with
the forwarding rule.
Note: You can have a mailbox named, say,
mailbox1@domain.com
and then create a forward with exactly the same name,
i.e. mailbox1@domain.com. However, in H-Sphere no
mail sent to mailbox1@domain.com is stored in it.
A forward works only as a foward.
Forwarding to Multiple Addresses
To add one more destination address to a forward, do
the following:
- Click the forward. This will open its properties on
the right.
- Click the Edit icon in the Remote
field.
- Enter a new destination address.
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